Transport Ticketing System for CityTransit
A robust ticketing platform for public transport, enabling multi-role management, agent operations, and developer-friendly APIs for integration and ticket sales.
Project Overview
Client
CityTransit
Transportation
Duration
3 months
2 developers
Investment
ROI: High ROI
Technologies Used
Challenges We Solved
CityTransit faced several critical challenges that were limiting their growth potential
Multi-Role Access Control
Designing a secure and flexible system to support Super Admin, Admin, Agent, Executive, and Accountant roles, each with unique permissions and dashboards.
Agent & Executive Operations
Enabling agents and executives to efficiently manage ticket sales, validate tickets, and handle customer queries.
API-First Architecture
Providing robust APIs for third-party developers to build new platforms or integrate ticket sales into their own apps.
Real-Time Reporting & Accounting
Ensuring accurate, real-time reporting for sales, revenue, and commissions for all roles, including accountants.
Our Solutions
We implemented cutting-edge solutions that addressed each challenge and exceeded expectations
Role-Based Access Control (RBAC)
Implemented a granular RBAC system allowing Super Admins to manage all users, Admins to oversee operations, Agents to sell and validate tickets, Executives to manage field operations, and Accountants to access financial reports.
Key Benefits:
Agent & Executive Portals
Developed dedicated portals for agents and executives to streamline ticket sales, validation, and customer support.
Key Benefits:
Comprehensive API Suite
Exposed RESTful APIs for ticket creation, validation, reporting, and user management, enabling partners to build their own apps or integrate ticketing into existing platforms.
Key Benefits:
Automated Reporting & Accounting
Automated daily, weekly, and monthly reports for sales, commissions, and revenue, accessible by accountants and admins.
Key Benefits:
Measurable Results
The platform delivered exceptional results that exceeded all expectations and business goals
Tickets sold monthly via agents and APIs
Super Admin, Admin, Agent, Executive, Accountant
API uptime for third-party integrations
Average ticket validation time
Platform Features
Comprehensive functionality designed for scalability and user experience
Ready to Start Your Project?
Let's discuss how we can build a custom solution that drives growth and delivers exceptional user experiences for your business.